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Insurance

Usage Based Insurance (UBI) - Appealing to younger generations


Thursday 25 July 2024
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In the rapidly evolving car insurance industry, it is crucial for insurers to adapt to the needs and behaviors of younger generations. Mobility is a highly dynamic concept; what is self-evident for Generation X is not necessarily so for Generations Y and Z. Consider the concepts of car ownership, public transportation, and various subscription services for different modes of transportation. Each generation has different preferences. Those who fail to adapt to this changing vision of mobility will ultimately be left behind.

Rewarding good driving behavior with lower premiums

SafeDrivePod offers innovative solutions that not only improve road safety and enable risk calculations based on actual behavior but also specifically cater to the expectations of young drivers. Being automatically subjected to high premiums due to age, and owning a relatively expensive mode of transportation like a car, while possibly exhibiting safe driving behavior and not needing the car frequently? This doesn't sit well with younger audiences. Instead of passively accepting this reality, this young audience seeks alternatives, such as usage-based insurance (UBI) or other modes of transportation and associated insurance products. When you can offer an option that better fits the usage patterns of a younger generation, the chances of conversion (and retention) are naturally much higher.

Earning from safer driving

Younger drivers are often seen as a high-risk group by insurers due to their lack of experience and higher incidence of traffic accidents. With SafeDrivePod, insurers can focus on promoting safe driving behavior among young people through continuous monitoring and feedback. The technology helps young drivers to drive more consciously and drastically reduces distractions such as smartphone use behind the wheel. Prevention is always better than cure, also for the wallet. If the number of claims decreases, this is ofcourse good news for the loss ratio. Also, don't forget the upsell opportunity with younger policyholders who may just be starting their independent, adult lives and transitioning off their parents' policy. There is a lot of potential in young customers, provided you show them that you are a good choice for them.

Focusing on customer experience and brand loyalty

Everyone wants to belong or be part of something. So why not align with the best and most sociable insurer? SafeDrivePod's solutions - including the accompanying app with communication options and gamification features - can be fully customized in terms of tone, style, and feature set to perfectly match those of the respective insurer. An app is a low-threshold touchpoint, which ensures that a policyholder does not only deal with their insurer when something unfortunate happens. That negative association is detrimental to brand perception, so an app with community features and useful touchpoints outside of claims ensures a crucial, positive loading of the brand. It's essential to gain trust and stay 'on the good side' of younger target groups.

Want to know more about the possibilities of SafeDrivePod in relation to usage-based insurance (UBI) and activating new target groups? Contact us and we will be happy to tell you more.

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